| Experience |
1998-Present | Choice One Communications | Grand Rapids, MI |
| |
Technical Support Specialist
Developed and implemented an inventory tracing system for PC hardwared software and office wiring.
Provide second level support of PCs and LAN; including ongoing training classes.
Primary support for PC applications and desktop configurations.
Serve as primary support for Great Plains / Dynamics accounting package and Microsoft SQL Server.
Provide telephone installation and support.
Assist with WAN troubleshooting issues in NT environment.
|
| |
2001-Present | Homeschool Building | Grand Rapids, MI |
| |
Network Administrator
Setup computer lab from scratch.
Acquired PCs and other equipment through donations and purchases.
Setup and administered an NT server and upgraded to Windows 2000 server.
Responsible for hardware repairs and software installs
Responsible for server administration and backups
Maintaining bookstore point-of-sale equipment.
|
| |
1997- Present | Davenport University | Grand Rapids / Holland, MI |
| |
Adjunct Faculty
Classes taught include: Microsoft Word, Excel, PowerPoint, and Access at both beginner and advanced levels.
Visual Basic 6.0 programming, Intro to Dos and Windows 95, Hardware repair (A+ type class) and Networking Essentials & Administering NT Server (MCSE track course)
|
| |
1994-1998 | US Signal / LCI / Brooks Fiber | Grand Rapids, MI |
| |
Operations Analyst
Assisted with network administrative duties in both Novell and Windows NT environments.
Provided second level support for PCs, LAN, and WAN.
Primary support for PC applications and desktop configurations; included training in various software applications and general PC operations.
Installed WAN connections in and provided support for remote offices.
|
| |
1991-1992 | Herman Miller, Inc. | Zeeland, MI |
| |
Applications Specialist
PC Help Desk solving PC/Mac/Windows related problems.
Wrote corporate WordPerfect macros for Macintosh; primary Mac support.
Created sharable contacts database for Corporate Communications
|
| |
1987-1991 | Haworth Inc. | Holland, MI |
| |
Operations Analyst
Security Administrator of mainframe and Novell LAN systems.
Mainframe production change control and nightly job scheduling.
Implemented consolidation of security functions into centralized department.
|
| |
1982-1986 | NY, TN, MI |
| |
Genesee Christian Academy | Batavia, NY
Knoxville Baptist Christian | Knoxville, TN
Calvary Baptist Schools | Holland, MI
Principal / Teacher / Assistant Pastor
Developed curriculum; purchased equipment, computerized records, directed various church and school activities.
Classes taught include: Algebra I & II, geometry, general math, 7th & 8th grade math, and adult evening classes.
|
| Education |
1977-1982 | Hyles-Anderson College | Crown Point, IN |
| |
Bachelor of Science in Education.
|
| |
1990-Present | Davenport University | Grand Rapids, MI
|
| |
Cobol; Java; HTML; Web Development; Accounting; NT Server, etc
|
| Special Activities |
|
| |
Running the 4000+ item library at Central Wesleyan Church
Conducted adult night computer classes
Navy Reserves (security clearance now expired)
Desktop publishing & Web development services for projects at work and church
Aircraft pilot license
|
